FAQs 1 — Welcome!

Frequently Asked Question (FAQs) for Mindful Mirage Scents

Welcome to our FAQs! We’ve compiled answers to the most common questions about our cruelty-free mindfulness- inspired soaps, scents, and bath products. If you don’t find what you’re looking for, email us at (Email) or use our contact form. We’re here to help!

General Questions:

What is Mindful Mirage Scents?

We’re a Tulsa-based brand reviving the spirit of fun, whimsical self care with natural, handcrafted products like soaps, massage oils, perfumes, and more. Our focus is on affordable luxury that promotes relaxation and joy through unique, pop culture-inspired scents.

Are your products cruelty-free and natural?

Yes! All our products are 100% cruelty-free (no animals testing) and made with natural, plant-based ingredients. We avoid harsh chemicals, parbens, and synthetics to ensure they’re gentle on your skin and the environment.

Where are your products made?

Everything is lovingly handcrafted in our Tulsa, Oklahoma studio using high-quality, sustainable ingredients.

Products Questions

How do I use your sponge soaps?

Our sponge soaps are all-in-one wonders! Wet the sponge, lather up for a gentle cleanse, and rinse. They’re perfect for face or body, providing mild exfoliation and lasting up to 30 uses. Store dry between uses.

What hair types do your shampoo bars work for?

Our shampoo bars are formulated to suit all hair type- fine, thick, curly, straight, oily, or dry. They use natural oils like argan and coconut for balanced cleansing without stripping moisture.

Are your products safe for sensitive skin?

Absolutely. We use hypoallergenic, natural ingredients and recommend patch-testing. If irritation occurs, discontinue use and consult a doctor. Our formulas are free from common irritant like sulfates and artificial fragrances.

How should I store your products?

Keep soaps and bars in a dry, well-ventilated area away from direct sunlight. Oils and perfumes last best in cool, dark places. Shelf life is typically 12-24 months.

Ordering and Payments

How do I place an order?

Browse our site, add items to your cart, and checkout securely. We accept major credit cards,Paypal, and Apple pay. Wholesale inquiries? Email wholesale@mindfulmiragescents.com

What is your pricing and any discounts?

Products start at $9 for soaps. Sign up for our newsletter for exclusive discounts, or join our subscription for subscription for 10% off recurring orders.

Can I customize products?

Currently we do not accept customizations. But in the near future we plan on bringing back a wonderful tradition.

Shipping and Delivery

Where do you ship?

We ship across the US via USPS/UPS. International shipping is available-select at checkout for rates.

How long does shipping take?

Orders process in 1-3 business days. Standard US shipping is 3-7 days; expedited options available. Track your order via the link in your confirmation email.

What are shipping costs?

Flat rate $5 for US orders under $50; free over $50. International varies by location.

Returns and Refunds

What is your return policy?

We accept returns on unused products within 30 days for a full refund (minus shipping). Contact us for a return label. Custom or opened items are non-returnable for hygiene reasons.

How do I return an item?

Email support with your order number and reason. We’ll provide instructions and a label if applicable.

Account and Subscriptions

How do I create an account?

Click “sign Up” on our site and enter your details. It’s quick and lets you track orders and manage subscriptions.

How do subscriptions work?

Choose your favorites, set frequency (monthly/quarterly), and save 10%. Cancel anytime via your account- no fees.